This topic contains 1 reply, has 2 voices, and was last updated by  PenciDesign 4 months ago.

Cannot activate Penci Shortcodes Plugin

  • Hi!

    I recently downloaded the theme today and I am trying to set everything up. Upon installing the plugins I noticed that when I try to Activate the Penci Shortcodes plugin it won’t work. I get a message that the plugin can’t be activated because it triggered a fatal error. Then it says something like this:

    Warning: require_once(/customers/4/2/8/ failed to open stream: No such file or directory in /customers/4/2/8/ on line 57 Fatal error: require_once(): Failed opening required ‘/customers/4/2/8/’ (include_path=’.:/usr/share/php’) in /customers/4/2/8/ on line 57

    What is happening here and how can I fix it? Thankful for any help! All the best.


    Seem it’s issues from your hosting.
    Please send us an email via our contact form with:
    – Your admin url
    – Your admin account ( username and password )
    – Your FTP account ( include: FTP host, FTP username, FTP password )

    Best Regards,

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