Its all in the title. You click on customize which leads to this link.
And it returns a 500 Error
Maybe you have a plugin caused this issues.
Have you try deactivate all plugins and try again?
Yes i have tried deactivating all the plugins, and have emptied the cache. Im still not sure why this is happening.
I have also switched themes to twenty sixteen, and the customize page worked. So it seems theres an issue with soledad.
Please send us:
1/ Your admin url
2/ Your admin account ( username and password )
3/ Your FTP account ( include: FTP host, FTP username, FTP password ) – If you don’t know about that, let’s ask your hosting provider.
via our contact form and our support team will check it help you.
You must be logged in to reply to this topic.