Thanks for purchasing one of our items. We’re glad to help you to solve your problems.
Here’s very simple tip to get a faster support: When you send us a question or create a new topic, please tell us as much as you can & as detail as you can about your problem.
Please provide your site url to we can see & understand your issue better.
If you have some info that’s private (eg. your site, your admin login info), please drop us an email via PenciDesign profile contact form on Themeforest with the link to the topic.
If you provide us more detail, we won’t need to ask you back about your problem & we can support you quicker.
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