This topic contains 3 replies, has 2 voices, and was last updated by  PenciDesign 1 week, 6 days ago.

Update Fail

  • Hi there,

    I updated my theme to the v4.0.1, and it messed up my homepage. I can’t figure out why. I followed the instructions here exactly.

    Also, your new support desk is giving a 504 Gateway Time-out so I couldn’t post there.

    Please advise.

    Thank you.

    Maria

    Hi,

    Can you show me your site url to I can take it a look?
    We’re sorry about new support forum issues – It’s issues from server of ticksy.com. We’re waiting for their can fixed it.

    Best Regards,
    PenciDesign

    Hi,

    Have you clearly your cache? Because I see your site doesn’t load new stylesheet from version 4.
    Let’s clear the cache, if it still doesn’t work, send us an email via our contact form with your admin url and admin account ( username and password ). Our support team will check it help you.

    Best Regards,
    PenciDesign

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